Network Maintenance Services
Aricsso is fast becoming recognised as one of the leading IT support service providers across the UK and Ireland. Aricsso’s technology portfolio includes WAN, LAN, Security and IP Telephony incorporating all the leading network vendors including Cisco, 3Com, Nortel, Juniper, IBM, HP and Extreme Networks.
All Aricsso’s support services are delivered through a single-point-of-contact utilising the comprehensive range of skills and resources within our dedicated 24/7 technical assistance centre based at Aricsso’s Headquarters.
Services include:
- UK, Ireland and mainland Europe
coverage - A single point of contact for all related
incidents - Guaranteed responses and fixes within
defined service level agreement - Extensive spares resource
- A vast network of skilled and
accredited fi eld based engineers
backed up by specialist consultants - 24/7 Service Desk and call logging
facility - Service delivery management
- Remote and onsite trouble shooting
services
Aricsso is committed to delivering the highest standards in support services by providing you with unrivalled levels of service and support in order to minimise downtime and increase operational efficiency.
Aricsso has invested heavily in the training and accreditation of it’s engineers and consultants and has the ability to support the following vendors:
- Cisco
- Nortel
- 3Com
- Allied Telesyn
- Cabletron/Enterasys
- Watchguard
- Extreme
- Nokia
- Dell
- Baystack
- Draytek
- Check Point
- Zyxel
- Netgear
- Juniper
- HP
- IBM